FAQ

• Can I Pick Up My Order at Your Warehouse? What Are the Pick-Up Hours?

  Yes, we offer local pick-up directly from our warehouse! To take advantage of this option, simply select the "Store Pick Up" option during checkout. Once your order is ready, you will receive a notification with detailed instructions.

• Can I Pick Up My Order at Your Warehouse? What Are the Pick-Up Hours?

  Yes, we offer local pick-up directly from our warehouse! To take advantage of this option, simply select the "Store Pick Up" option during checkout. Once your order is ready, you will receive a notification with detailed instructions.

• Does your company sell wholesale?

  Yes, we do! Pricing tiers are based on volume purchases and are displayed on each item page. If you need a quantity that exceeds the largest volume shown, please email us at sales@nakpunar.com with the item IDs and desired quantities for consideration.

• Do you ship outside of the United States and Canada ?

  Yes! We ship worldwide. Our competitive shipping rates ensure that our products can reach customers across the globe, including U.S. Territories and APO/FPO addresses.

• How do I get my shipping cost and estimated arrival date ?

  After adding all your items to the shopping cart, go to the cart and follow the prompts. Once you enter your shipping address, you will see the available shipping options.

• How do I know which lids will fit the container I selected?

  When viewing an item, you'll find compatible products listed under the "Accessories" tab. After adding a container to your shopping cart, our website will automatically show you the available lids and accessories that fit that specific container. In the jar title or description, we indicate the f...

• Nakpunar Return Policy

  We welcome returns of items that are in their original, like-new condition with original packaging within 30 days of purchase. A 20% restocking fee will apply, except for exchanges. Custom-made or handmade items have a 50% restocking fee. Shipping & handling charges are non-refundable and re...

• What is the best jar/lid combination for my product?

  You already have many of the answers to this question. What specific products are you using, and what processes are required? Our Blog page contains several blog posts that discuss these considerations in detail. If you're using a water bath canning method at home, a two-piece lid is the only app...

• What is the difference between CT & lug?

  In food packaging, two main types of container closures are commonly used. The first type is the Continuous Thread (CT) closure, which features a Mason-style mechanism. Both the jar and the lid have a continuous, uninterrupted thread that wraps around the entire circumference of the opening, maki...