We welcome returns of items that are in their original, like-new condition with original packaging within 30 days of purchase. A 20% restocking fee will apply, except for exchanges. Custom-made or handmade items have a 50% restocking fee.
Shipping & handling charges are non-refundable and return shipping costs are the customer's responsibility, except in cases where the wrong item was shipped.
To start a return, simply send the item back to us with a note indicating the items being returned, your contact information, and the reason for the return. Please ensure proper repackaging to prevent damage during transit. After we receive the return, the processing time is 3-5 business days. If you have any questions about returns, please contact Customer Service.
Nakpunar.com
Returns Processing
7B Marlen Dr
Hamilton, NJ, 08691
848-863-6993
The package should be shipped pre-paid through a traceable method like USPS with a tracking number, UPS, or Insured Parcel Post.